Privacy Policy

Digital Beans provides website design, website development, digital marketing, SEO, branding, automation, analytics, hosting-related support, and other digital services for businesses.

We may collect personal information including:

• your name;
• business name;
• email address;
• phone number;
• website address;
• business details you provide to us;
• project requirements, enquiry details and messages;
• billing and payment-related information;
• technical information such as IP address, browser type, device information and website usage data;
• any other information you choose to provide to us.

We generally collect personal information directly from you when you complete a form, contact us by phone or email, request a quote, book a meeting, subscribe to updates, or become a client.

We may use your personal information to:

• respond to enquiries;
• provide quotes, proposals and consultations;
• deliver website, marketing, hosting, SEO and digital services;
• communicate with you about your project;
• manage billing, payments and administration;
• provide customer support;
• improve our website, services and user experience;
• send relevant business updates, offers or marketing communications where permitted;
• comply with legal, accounting and regulatory obligations;
• protect our business, website, systems and legal rights.

Our website may use cookies, analytics tools and similar technologies to understand how visitors use our website and to improve our content, services and advertising.

These tools may collect information such as your IP address, device type, browser, pages visited, time spent on the website, referral source and general location information.

We may use services such as Google Analytics, Google Search Console, Meta advertising tools, CRM tools, website forms, booking tools or other third-party platforms. These services may collect and process information in accordance with their own privacy policies.

You can usually disable cookies through your browser settings, although some website features may not work properly if cookies are disabled.

If you contact us, request information, become a client, or opt in to receive updates, we may send you relevant marketing or business communications.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us directly. We will not intentionally send spam or marketing communications where we do not have permission to do so.

We may disclose personal information to:

• employees, contractors, developers, designers, marketers or service providers who help us deliver our services;
• hosting providers, website platforms, email providers, analytics providers, CRM systems, payment processors and cloud software providers;
• professional advisers such as accountants, lawyers or insurers;
• government authorities, regulators or law enforcement where required by law;
• another party where you have consented to the disclosure;
• another party where reasonably necessary to protect our legal rights, business operations or systems.

We do not sell your personal information.

Some third-party platforms we use may store or process information outside Australia. This may include cloud hosting, analytics, email, CRM, payment, automation or marketing platforms.

Where practical, we use reputable service providers and take reasonable steps to ensure personal information is handled securely.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no website, email system or internet transmission is completely secure. You provide information online at your own risk.

You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, contact us at digitalbeansaustralia@gmail.com.

We may need to verify your identity before processing your request.

We keep personal information for as long as reasonably necessary for the purpose it was collected, including to provide services, maintain business records, comply with legal obligations, resolve disputes and enforce agreements.

When information is no longer required, we may delete it, de-identify it or securely archive it.

Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, security or content of those third-party websites.

You should review the privacy policies of any third-party websites you visit.

If you have a privacy concern or complaint, please contact us first so we can try to resolve it at digitalbeansaustralia@gmail.com.

We will consider your complaint and respond within a reasonable time.

We may update this Privacy Policy from time to time. The updated version will be published on this website with a revised effective date.

Your continued use of our website or services after changes are published means you accept the updated Privacy Policy.